Multichannel
messaging
made easy
Our solve-it-in-one platform, and build-once APIs, deliver the channels and features that your business needs to meet customer expectations – both now and in the future.
With responsive local support, and industry-leading security and compliance, we’ll have you messaging in no time.
For connected communication across all touchpoints
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Messaging Platform
Messaging PlatformOne place to send, manage and track messages across every channel your customers use.
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API
APIFast to integrate, secure by design. Add multichannel messaging to your systems with expert support on hand.
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Reseller
ResellerAdd multichannel messaging to your offer, set your own pricing and grow a new revenue stream.
Our channels
SMS
Easily send and receive text messages to any country in seconds and at scale.
Interactive, conversational messaging on WhatsApp – powered by Esendex’s APIs.
RCS
Choose rich media to help your messages stand out from the crowd.
Send, receive and track emails easily, while managing communication channels securely.
Voice
Boost call centre productivity with intelligent IVR and IVM voice solutions.
Online Journeys
Attract attention with consistent branded journeys from the very first message.
Looking for a tailored package?
Our Managed Services team will help you to build a bespoke package.
Why choose Esendex?
Having us in your corner ensures that you can support your customers and your business – whatever comes your way.
20+ years of experience
Industry leading support
An expert and reliable partner
Security and compliance
Flexible and scalable options
Solutions designed for you
“We’ve seen a big uptick in our numbers, but more importantly, we’re also providing better services and tools to our customers.”
Gareth Hall – Senior Collections Manager, Debt Managers
One solution for all types of messaging
Customer service
Improve your customer experience with fast, interactive messaging, and collect feedback to improve your service.
Notifications & reminders
Keep customers in the know with appointment reminders, confirmations, delays, order updates and more.
Two-way conversational messaging
Make your messages do more with interactive polls, buttons, suggested replies, pictures, videos, links and more.
Authentication and security (OTP)
Safeguard your business, and customers’ private information with one-time passwords that support seamless verification.
Marketing
Increase conversions and stay front of mind by showing off your latest product releases, promotions and events.
Customer research
Keep your customers in the loop with automated responses such as welcome or away messages.
Critical alerts
Fast and accurate communication is critical during emergency situations to ensure safety and minimise disruption.
Built by developers, for developers.
Integrate our APIs for simple, real-time communication
Use our API documentation to integrate across your services and systems in no time.
No commitment, 7 day free trial
Let’s start sending, together.
Discover the full power of our mobile messaging platform.
Insights
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Idempotency keys and why your retry logic needs them
DevelopersA timeout doesn’t mean the request failed. Without idempotency, your retry might send the same message twice.![]()
Webhooks vs polling: choosing a delivery receipt strategy
DevelopersPolling is easier to build and harder to live with. Here’s how to decide which approach fits your volume and latency requirements.![]()
Sending your first SMS with the Esendex API
DevelopersA five-minute walkthrough from API key to delivered message, with curl examples you can paste straight into a terminal.
