Mobile messaging for healthcare organisations

Turn communication into action with impactful, engaging patient messaging.

Quickly build and launch powerful mobile user journeys that maximise appointment attendance, reduce customer support workload and increase patient satisfaction.

Trusted by leading healthcare brands to solve their mobile messaging challenges

For healthcare businesses, improving patient satisfaction and scaling business outcomes is critical.

By creating innovative communication solutions tailored to your business, Esendex helps you improve satisfaction whilst simultaneously reducing pressure on customer support and driving better business outcomes.

Increase appointment attendance with SMS reminders

Notify customers of upcoming appointments and substantially reduce no-shows with targeted SMS reminders, delivered on autopilot.

Gather vital customer feedback to improve service delivery

Collect patient feedback quickly, in an easy to access environment, and use that feedback to share with staff and improve services. Even use it to drive service reviews and increase search visibility.

Improve medication adherence with scheduled alerts

Improve satisfaction and drive repeat business revenue by prompting patients to renew prescriptions, book in-person appointments, or even remind them when to take their medicine.

Solve your communication challenges with a team that understand your industry

We’re experts in mobile messaging so you don’t have to be. We understand the healthcare industry, and come equipped with mobile messaging strategies that you can utilise quickly to solve your patient engagement challenges.

Seamlessly integrate SMS with your existing healthcare tech stack

Get up and running in minutes, with no code or IT support. With turnkey integration – and connectivity with infinite other platforms through Zapier – Esendex integrates effortlessly with your cross-channel tech stack.

Improve patient experience and reduce missed appointments with messaging automation

Quickly create and launch SMS automations designed to boost patient experience, reduce business costs, and increase your return on investment. Tackle no-shows before they occur, collect positive customer reviews and drive repeat revenue by prompting customers to book follow-up appointments.

See Esendex in action

Request a demo from our expert solutions team now.

Engage customers on their preferred channels and turn communication to action

From SMS to WhatsApp, Esendex connects you with your customers on their preferred channel – all from within one easy-to-use platform. Increase engagement and improve patient satisfaction by delivering quick, effective answers to enquiries.

Scale your SMS capabilities with a provider that gets results

Our service doesn’t stop at point of sale. Our team of experts are on-hand to help you expand your mobile messaging strategy into new areas, tackle new challenges, and scale your results. To help you get the most out of Esendex, enterprise-level support comes as standard with all plans.

Customer success stories

Using SMS-generated reviews and feedback to improve customer experience

Discover how Healthharmonie used Esendex to drive 3x more patient data, enabling them to optimise their customer experience.

See Esendex in action

Request a demo from our expert solutions team now.