Brilliantly simple Messaging APIs for global scale

A graphic displaying an API code snippet for sending a message alongside a smartphone receiving a multichannel notification.
An illustration representing how the Esendex API product suite connects core software to customer communication channels.

What are messaging APIs?

Messaging APIs are integrations that streamline the connection between your existing tech stack and customer communication channels. They accelerate deployment, increase operational efficiency, and improve alignment across departments. The Esendex API Product Suite connects seamlessly to your CRM system, or another core software, centralising your customer communication.

How our messaging API Product Suite helps you scale

Our API suite lets you scale message volumes and expand into new channels by updating a single JSON parameter, eliminating API sprawl and reducing maintenance overheads. As an ISO 27001 and Cyber Essentials certified supplier, our integration allows you to grow securely, with concerns of UK regulatory compliance.

Turn APIs into your competitive advantage

35%

More likely to outperform competitors in operational efficiency.
Aspire systems

80%

Process automation rate achieved through API-driven workflows.
API Conference

65%

Of organisations are leveraging API programs as direct revenue drivers.
Postman

93%

Of all modern web apps and CRMs are powered by REST architecture.
Postman

Why Developers choose Esendex’s API Product Suite

Built for outcomes

Our multichannel REST API future-proofs your operations and eliminates API complexity with its modern architecture: one format, one base URL, and one API key.

Multichannel agility

Unlock multichannel scalability and unify channel orchestration by transitioning from SMS to RCS with one simple parameter change.

Fast integration

Reduce time-to-value and skip complex setup. Our modern architecture means you can set up your API in as little as 3 hours1, with dedicated local support included as standard.

Enterprise-grade security

Rest easy with a ISO 27001 and Cyber Essentials certified supplier, supported by proactive 24/7 vulnerability scanning built to strict OWASP guidelines

Local, human support included

Direct access to UK-based support, with over 20+ years experience – bypassing premium paywalls and expensive support-tier subscriptions.

Universal, global reach

Send messages worldwide with confidence. Our direct carrier connections and in-country knowledge ensure reliable delivery across borders.

“The Esendex range of products greatly enhance the way we speak with our customers from sales follow-ups and engineer appointment confirmations, all the way through to general Q&As.”

One API Product Suite, two brilliantly simple integration options

Our API Product Suite offers a unified approach through two core integration options: our multichannel REST API and the powerful SMPP Protocol. Combining these together unlocks the power of engaging RCS messaging, the throughput of up to 50,000 SMS sends with the security of an ISO 27001-accredited and Cyber Essentials certified partner.

A graphic illustrating the Esendex REST API code and handset example.

Unlock multichannel capabilities through our REST API

The Esendex multichannel REST API allows teams to dispatch SMS messages and automate rich media RCS messages over secure HTTPS.

Our REST API delivers rapid connectivity that enables simple, multichannel integration, by switching from SMS to RCS messaging with a single peramater change.

Key benefits of our multichannel REST API:

  • Unify channel orchestration: Transition seamlessly between SMS and RCS with one parameter change.
  • Reduce time-to-value: Go from setup to live sending within 3 hours1.
  • Remove developer friction: Built with one JSON format, one base URL, and one API key.

Achieve high-volume SMS throughput with our SMPP Protocol

Our robust SMPP Protocol is the foundation for heavy-duty, mission-critical SMS outreach, allowing teams to control messaging traffic, stream high-volume sends over direct connections, and receive real-time insights without performance bottlenecks.

Perfect for high-volume, repetitive messaging such as system updates, promotional broadcasts, and internal operational alerts.

Key benefits of our SMPP Protocol:

  • High-throughput streaming: Reach thousands of recipients in one send with ultra-low latency.
  • Uninterrupted connectivity: Send messages without interruption with SMPP’s BIND architecture
  • Enhanced security and reliability: Secured via mandatory TLS 1.2+ or VPNs.
A graphic illustrating the Esendex SMS SMPP code and handset example.

What channels are available with our multichannel REST API?

Simply change a single JSON parameter to switch between SMS and RCS messaging.

RCS Business Messaging

Replace standard text-only messages with the functionality of a dedicated mobile app with high-res media, branding, and interactive buttons, delivered to native messaging apps across both iOS and Android, with no extra app download required.

Popular use cases include:

  • Marketing promotions
  • Security and 2FA messages
  • Inbound customer support
  • Booking and appointment reminders
A smartphone mockup displaying a Rich Communication Services (RCS) message featuring brand verification, rich media, and interactive buttons.
A smartphone mockup displaying a standard text-based SMS notification.

SMS

Reach customers in seconds with text message alerts, reminders and marketing camapigns, with universal global reach.

Popular use cases include:

  • OTPs and verification codes
  • Delivery updates and reminders
  • Welcome messages
  • Broadcast business updates

Trust, compliance and reliability

Every message sent through Esendex carries a verified business profile, so customers can see who they’re really talking to. Messaging is handled under the same GDPR-aligned processes and ISO 27001-certified infrastructure as the rest of the Esendex platform.

Built by developers, coded for simplicity.

Our intuitive developer documentation enables teams to go from zero to sending in under 3 hours1. Skip the complex setup and benefit from simple modern architecture with world-class documentation and free, local, human support.

A screenshot of the Esendex Developer Hub displaying API documentation and copy-pasteable code samples.

API documents

An illustration representing the Esendex web-based platform for sending campaigns without requiring developer experience.

Developer FAQs

What’s the difference between the REST API and SMPP Protocol?

REST is the fastest way to integrate: JSON over HTTPS, one API key, works with any modern language. SMPP is a binary protocol built for very high-throughput SMS, typically used by telecoms and aggregator-scale senders already running SMPP infrastructure. Most new integrations use REST.

Which channels can I send through one API?

SMS and RCS run through the same authenticated request structure, so adding a channel is a parameter change, not a new integration.

Is there a sandbox or test environment?

Yes – your free trial account includes test credits so you can send real messages to real numbers before committing to a paid plan, and delivery reporting works the same way in trial as in production.

How do I get real-time delivery and inbound message events?

Subscribe to webhooks for delivery status, inbound replies and other account events instead of polling the API – set-up takes a few minutes through the Developer Portal.

What are the rate limits?

Rate limits scale with your account tier – see current limits in the API Reference, or talk to your account manager if you’re planning a high-volume send.

How is the API priced?

Pricing is usage-based per message and varies by channel and destination – see the pricing page for current rates, or get in touch for volume pricing.

Do I need to be a developer to use Esendex?

Not at all! Our intuitive developer documents are designed to be brilliantly simple, with copy-pasteable code samples and our modern API architecture, meaning they can be understood and deployed even without a technical background.

1 From Account setup and verification to first successful API SMS send. Based on the average time taken for a new REST API Prepay customer (03/25 – 05/26

2 Based on our fastest customer integration time from free trial sign-up to first successful SMS message sent via API and independent in house testing.

Insights