SMS solutions for property management
Fast, efficient and effective SMS for the housing and estate agency sector
Clear communications are essential in the housing and property management sector – particularly for estate and letting agencies managing home viewing and tenant listings. With SMS solutions from Esendex, you can manage all your communications quickly and seamlessly in one place.
Trusted by leading property management companies to deliver powerful SMS communications
Buyers and homeowners are demanding seamless communication and quick solutions to their problems.
Esendex connects estate agents, landlords, property maintenance companies and customers thanks to fast and secure SMS services.
With an open rate of up to 98%, critical information won’t get missed, and you can quickly respond to questions or issues improving satisfaction and driving more rentals and sales.
Improve rentals and sales
Increase buyer and tenant engagement with automated property alerts, and appointment bookings and reminders.
Reduce no-shows
Improve appointment attendance by up to 30% by sending reminders and confirmations via SMS, RCS or Whatsapp.
Collect payments ethically
Increase conversions and automate the collections process by providing tenants with mobile self-serve payment tools.
Save admin time
Quickly upload tenant and buyer data to automate personalised messages and deliver at scale.
Choose from our vast library of message templates or build your own, for everything from viewing reminders to payment updates. The platform can be set up in minutes with no need for extensive IT support, so there’s minimal disruption to your day.
Move from notification to action
Support buyers or tenants to self-solve for common issues like rescheduling viewings, planning maintenance appointments or paying rent.
This frees up your agents to generate new business, and gain valuable feedback with surveys.
Esendex helps your customers to do more at a time that suits them. If they need extra help, SMS chat enables two way conversation so they can access customer support quickly.
Boost engagement across preferred channels
Let customers choose how and where they connect with your business for better engagement and satisfaction.
Esendex supports SMS, Whatsapp, email and RCS so you can tailor your messages to the channel and type of communication that works best.
For example, use SMS surveys to collect property viewing feedback and post-sale feedback or use them for rental contract renewals or refreshing your customers’ database.
Let’s start sending, together.
Discover the full power of our mobile messaging platform for property businesses and estate agents.
Security and compliance assurance
We know that security is critical to the property management sector which is why our platform complies with laws including GDPR, and is ISO27001 and FSQS accredited. We help you to protect your customers’ personal and financial data so you can communicate with ease and continue to build trust.
Amp-up your marketing
SMS is a powerful marketing tool with unbeatable open and engagement rates. Whether you want to showcase a new property or offer a tailored deal, SMS can ensure that your message is received and read almost immediately.
Customer success stories
Houseful, the new home for Zoopla, future proofs communication with Esendex
Transactional SMS through the Esendex API has improved customer experience and added value to its estate agent and partner network
Driving sales and rentals with mobile messaging
Estate agencies need to find better ways to connect with their prospective buyers/tenants. Phone calls and emails can be easily missed and are too expensive.
25 SMS and WhatsApp templates for real estate
Here’s how SMS can provide estate agencies with a much-needed boost and help sell more property.
SMS vs RCS: Which one should your business choose?
In this guide we explore what RCS is, how it differs from SMS, and the benefits of each for businesses.
