Messaging solutions for the Transport sector

Whether businesses are looking to improve coordination between drivers, contractors and customers, or simply want to promote better customer and staff engagement, Esendex can help with automated messaging solutions.

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More than your average solution


Proactive customer communications

As SMS benefits from an open rate of 95% and average response time is just 90 seconds, it is an ideal communication channel for customer reminders and updates regarding taxis and any other booked transportation.


Staff rostering and shift management

90% of all text messages are read within 3 minutes – making SMS a powerful and efficient tool for staff rostering and shift management. Particularly in situations where staff members call in sick at the last minute, or businesses have overtime available.


Effective staff communication

Over 70% of employees believe their business should be using SMS to communicate with them. Improve staff engagement with effective mobile messaging, covering everything from company announcements to emergency alerts.



Text messages boast an average open rate of 95%, which is even more impressive considering the average for email is just 20.9%.


SMS messages benefit from an average click through rate between 8 – 32%.


Of all text messages are read within just 3 minutes. Making SMS the ideal channel for time sensitive updates.



The average user response time to a received SMS is just 90 seconds.


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Clients report a 38% increase in recipient engagement following implementation of rich messaging. 

Why choose Esendex?

Our communication workflows have already helped transport companies implement more efficient business processes and reduce customer no shows, with solutions which are both low-touch and cost-effective.
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Easy to use portal interface

Quickly upload staff and customer data to create messages in the fastest time possible.

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Wide range of communication channels

Utilise SMS, Voice, Email and richer communication channels, to improve staff and customer engagement.

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Guaranteed message reliability

Direct connections to all major networks. Messages will be sent to recipients using the best route possible.

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Secure data handling

Accredited to ISO 27001 by the United Kingdom Accreditation Service (UKAS).

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Template library

Save your message templates for added ease of replicating customer updates and booking reminders.

We’d love to hear from you

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