Mobile payments

Increase payment conversions and reduce your cost to collect with a simple, user-friendly, payment experience delivered straight to your customers’ mobile device.

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The benefits of mobile payments?

Minimise integration disruption

By using your existing payment provider you’ll reduce the transition time to your new payment system.

Increased security

Every interaction will be protected by appropriate identity verification stages.

Collect more payments

The average web form gets completed 12.6% of the time. Mobile Payments average 46.5%.

Fully automated payments

Increase the amount of time your agents have for other tasks by automating collections/payments.

Payments around the clock

Collect payments 24/7, without the need for an agent.

Simple to measure success

Reports make it easy to see where improvements have been made and where you can introduce further innovation across your customer’s payment journey.

Convenience for customers

A seamless self-serve environment, which can be used at a time and place to suit every individual.

Reduced cost to serve

After a low initial setup cost, collecting payments through Mobile Payments is more efficient and affordable than traditional routes

What are Mobile Payments from Esendex?

Mobile Payments from Esendex is an award-winning and innovative way for businesses to collect funds from customers. Instead of relying on traditional channels like post and manual calls from agents, Mobile Payments uses the Mobile Journeys platform to target customers’ mobile devices and deliver a personalised, fully branded payment environment.

Do Mobile Payments work?

Mobile Payments are a proven way to increase payments when compared to traditional forms of payment collections like post and payments over the telephone.

We took a sample group of 14,000 customers and found that when using the platform, just over 5,000 (38.2%) of them went on to make a payment.

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Who can use Mobile Payments?

Financial Services

Collecting payments from customers in the financial sector can often be extremely challenging. In many cases, the customer does not have the means to pay or simply refuses to pay.

Mobile payments provides an engaging platform which increases the chances of a payment being made, by providing an easy to use, secure, self-serve environment.

Examples include:

  • Overdue debt reminder/payment reminder
  • Regular loan repayments
  • Insurance premium collections
Public Sector

Organisations in the public sector are continually looking for ways to maximise their opportunities to take payments, while at the same time reducing their cost to serve.

Mobile payments provides a fully automated payment service, which is cheaper to run than traditional communication channels such as post.

Examples include:

  • Council tax collection
  • Public housing rent collection
  • Healthcare/dental treatment collection
Retail

Using a Mobile Payment in conjunction with a Mobile Journey makes it easier than ever to introduce customers to products and services, provide updates on stock availability based on user preferences and then to seamlessly take payment.

Examples include:

  • Store card collections
  • Transaction processing
Utilities

Ensuring that utility bills are paid can be time-consuming and troublesome if you’re relying on communication tools like post.

Using a digital channel like Mobile Payments to prompt payment, and then provide a means to make that payment as part of the same interaction, is a proven way to increase payments, and make significant cost savings.

Examples include:

  • Direct Debit setup
  • Overdue payment collections

Let’s start sending, together.

Discover the full power of our mobile messaging platform.

Start a free trial
See pricing

Key features of Mobile Payments?

Here are the features which will help you collect more payments in a simple and secure way.

Integrated with leading payment providers

Mobile Payments can be used in conjunction with your existing payment processor.

Personalised payment journeys

Use your customer’s name and unique account details for a more engaging journey in a fully-branded payment environment.

Integrate with other channels

Give your customers the option to pay in the way they want, by using SMS, Email, Voice and Web channels.

Campaign monitoring

Analyse every customer touchpoint with transparent reporting.

Personalised payment journeys

Use your customer’s name and unique account details for a more engaging journey in a fully-branded payment environment.

Trustpilot

Built by developers, for developers. Integrate our APIs for simple, real-time communication



Use our API documentation to integrate Esendex’ services into your systems within minutes. Here’s how to send an SMS:
function fibonacciSequence(n) {
  if (n <= 0) {
    return [];
  } else if (n === 1) {
    return [0];
  } else {
    const sequence = [0, 1];
    while (sequence.length < n) {
      const nextNumber = sequence[sequence.length - 1] + sequence[sequence.length - 2];
      sequence.push(nextNumber);
    }
    return sequence;
  }
}

// Example: Output the first 10 Fibonacci numbers
const numberOfTerms = 10;
const fibSequence = fibonacciSequence(numberOfTerms);
console.log(`The first ${numberOfTerms} Fibonacci numbers are: ${fibSequence.join(', ')}`);
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Insights

What’s next?

Business messaging reimagined

At Esendex we’ve been building for what your business needs now, and anticipating what’s next for more than 20 years. We’re continuing to expand the horizons of business messaging to deliver the experience you and your customers expect.
What’s next?