Get an edge on competitors with RCS and WhatsApp
Rich messaging apps allow you to exchange images and video content, include quick replies, activate chatbots and more. It offers all the same great SMS features you know and love but is a more engaging and conversational way of doing business.
Why use RCS?
89%
Companies with omnichannel customer engagement strategies retain on average 89% of their customers, compared to a customer retention rate of 33% for companies with weak omnichannel customer engagement.
53%
Retail sales from e-commerce in the United Kingdom are expected to surpass 100 billion pounds this year.
40%
Heating engineering company Vaillant increased their customer engagement rate from 2% to 40% by using a combination of RCS and SMS landing pages.
What rich messaging services are available?
RCS Business Messaging/Google Messaging
Rich Communication Services (RCS), provide an upgraded, more interactive and engaging experience for you and your customers. And for users that don’t support RCS, our solution will default to sending SMS instead so your message won’t be missed.
WhatsApp Business Platform
Engage with a network of over 2 billion users by using WhatsApp to connect with your customers.
Omnichannel Chat
Enjoy powerful, two-way, mobile conversations with customers, improve customer care efficiency and reduce cost to serve.
SMS Landing Pages
Build a bespoke web page for mobile viewing, including images, offer codes and call-to-action buttons to drive customer engagement.
Managed Services
Our rich messaging platform supports business and customer conversations that can be integrated with chatbots and multiple messaging channels.