Business SMS services
Text customers and staff from 2.2p per message
Scalable, easy to integrate and cost-effective – with open and response rates as high as 98% and 45% – see how your business can benefit from SMS today.
Explore SMS services for your business
MASS TEXTING
Bulk SMS
Send business communications at scale with bulk SMS.
Share announcements, promotional offers or updates in an instant with all of your audience.
ONLINE PORTAL
Online SMS platform
Simple to set up and use, our online SMS platform is fast, reliable and cost-effective.
You’ll just need a VMN or Short Code (an 11 digit number) to get started.
INTEGRATE SMS
SMS API
Integrate SMS into your existing systems and processes with our intelligent SMS API.
Our helpful docs make it quick and easy to set up and integrate.
BRAND & PERSONALISE
SMS landing pages
Improve click through and conversion rates with fully-branded and personalised SMS landing pages.
CUSTOMER SATISFACTION
SMS Surveys
Collect valuable customer and staff feedback with eye-catching and quick to create surveys, complete with comprehensive monitoring.
CONTACT CENTRES & HELP DESKS
SMS chat
Use SMS chat for fast and effective customer support conversations and speedier access to agents.
STREAMLINE TOOLS
Email to SMS
Start sending SMS straight from your email account and keep all your messages in one place.
AUTOMATE MESSAGING
SMS Automations
Increase efficiency and improve customer experience with automated SMS.
SMART AND SIMPLE
SMS Short Codes (5 digit text numbers)
An SMS Short Code can provide a more memorable and convenient way to support two-way conversations and share promotions, inquiries, surveys and more.
INTEGRATE SMS
SMS Gateway
Reach your audience with engaging messages in the most cost and time-efficient way possible using our powerful SMS gateway.
What can businesses use SMS for?
From sending security updates to notifications, reminders, promotions and much more, there are so many business use cases for SMS. Explore some of the popular use cases below:
Why choose SMS?
Our stats show that SMS is one of the most effective ways to communicate with your customers and staff. It’s hard to argue with these numbers:
98%
SMS open and response rates are as high as 98% and 45%— compared to 20% and 6% for email.
90%
More than 90% of people read a text message within the first three minutes of receiving it.
85%
85% of customers would rather receive a text over an email or voice call from a brand, and an additional 59% prefer to receive direct messages from a business instead of downloading a separate app.
83%
83% of consumers would like to receive appointment reminders via text, but only 20% of businesses send them.
42%
Nearly half (42%) of all customers globally would pay more for greater convenience, including being able to access round-the-clock support.
33%
33% of SMS recipients react to CTAs in SMS marketing messages, and 47% of them end up making a purchase.
