DISCOVER WHAT’S NEW
What’s next
The way people communicate is changing – and so are we.
We’re helping to shape the future of CPaaS by enabling smarter and more seamless omnichannel conversations.
Esendex Connect is built on 25 years of business communications experience. This next-gen messaging solution – a one-stop multi-channel platform and APIs – will raise the bar in customer experiences, helping to increase satisfaction and loyalty, drive sales and reduce operational costs.
Our existing customers will move to Esendex Connect, benefitting from exciting new features – and we’re looking forward to welcoming more businesses and other organisations too.
AI in business communications
Our customers have relied on automation – including reminders and chatbots – for a long time.
But our new integrated AI solutions promise to transform customer experiences and business operations.
Chatbots that use conversational AI to understand and replicate real language to deliver highly-personalised experiences. AI-powered analytics that give decision-making faster and better insights. Intelligent routing that directs customers to the right service, first time.
The build-once Esendex Connect platform or API is continually-evolving with new features and functionality that meet your current and future business needs.
“AI isn’t a buzzword. It’s a strategic necessity for our customers and for us. We’re investing in R&D, tools and technical experts to advance our AI capabilities, and drive the development of Esendex Connect – a high-performing scalable solution that grows with your business.”
Richard Hanscott – CEO, Esendex
