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1 June 2025

Stemming the flow: Counting the cost of missed NHS appointments

Healthcare

Esendex research has revealed the true cost of missed NHS appointments. Based on FOI data from NHS trusts across the UK, the findings show how simple solutions like SMS reminders could help reduce the burden.

1 June 2025

16 October 2024

SMS marketing for pharmacies: 5 ways pharmacies can use SMS

Healthcare

Adding SMS to their multichannel marketing strategy seems natural for pharmacies that are interested in improving their patients’ relationships and customer satisfaction.

Chemist, Healthcare, Pharmacy, sms

16 October 2024

27 March 2024

SMS appointment reminder text: How to reduce no-shows

Healthcare

Missed appointments mean lost revenue. If your business is impacted by no-shows, it might be time to look at SMS appointment reminders…

27 March 2024

8 January 2024

25+ ready to use SMS templates for healthcare

Customer Service

Use these 25 SMS, Whatsapp and RCS templates for healthcare organisations. Including examples for appointment reminders, confirmations, notifications, marketing and more…

8 January 2024

2 January 2024

How SMS communication in healthcare can improve patient experience

Healthcare
Did you know that 91% of the world’s population (7.3 billion) owns a mobile phone? And 86% of this figure owns a smartphone. Did you also know that only 24% of people living in the UK are satisfied with
Emergency SMS, Healthcare

2 January 2024

20 July 2023

Cutting healthcare expenses: using appointment confirmation text to reduce missed appointments

Healthcare
Let’s begin by stating the obvious: missed appointments are an expensive waste of resources. In fact, the cost of a NHS missed appointment is on average £160. With cost-savings continually being sought
Appointment Reminders, Healthcare

20 July 2023

23 June 2022

A guide to WhatsApp for healthcare organisations

Healthcare

Did you know that WhatsApp Business Platform can majorly contribute to offering digitalised telehealth communication strategies?

23 June 2022

6 December 2021

Patient communication: how automating healthcare communications can improve patient satisfaction

Healthcare

Patients’ dissatisfaction levels are higher than ever. One of the most important aspect to improve is patient communications. Learn how Esendex can help you.

6 December 2021

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