Local Government
25 June 2018
Many forward-thinking local governments have realised the potential of SMS for having more engaging interactions with their residents – but few have realised just how many ways it can help.
25 June 2018
Results for Local Government
Topics
Topics
Local Government
Local Government
11 May 2018
Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.
11 May 2018
Local Government
15 November 2017
A recent report found that council tax arrears accounted for 60% of cases sent to enforcement agents in 2016-17. But many local authorities have sought a different, more intelligent solution.
15 November 2017
Local Government
25 April 2017
With only a small number of weeks to go until voters hit the polling booths, there is a race against time to engage with voters and encourage those eligible to vote to sign up before deadline dates.
25 April 2017
Call Centres
19 May 2016
40% of us pay bills online – loan repayments, utility bills, service charges – and as Ofcom’s research illustrates, we’re increasingly likely to use our phones.
19 May 2016
Local Government
14 April 2016
It is estimated that by 2020 local authorities could be facing a funding gap of up to £9.5 billion, how can digital technologies be used to reduce pressure on both finances and resource?
14 April 2016
Call Centres
31 March 2016
A typical business hears from just 4% of its dissatisfied customers, meaning the opportunity to turn that frown upside down is so far removed from most businesses that it very rarely happens.
31 March 2016
Esendex news
13 January 2016
With the recent floods in December a lot of disruptions can be the result. To avoid such disruptions communication is integral and now never easier with our solutions
13 January 2016