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Topics

Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex news
Events
Finance & DCAs
Healthcare
Hospitality
How-to guides
Lenders
Local Government
Marketing
Messaging API
Mobile Journeys
Partners
Product
Public Sector
RCS
Real Estate
Recruitment
Restaurants
Retail
SME
SMS
SMS Marketing
Social Housing
Sports
Technology
Travel
Uncategorized
User Experience
Utilities
WhatsApp

26 February 2025

Conversational messaging: The future of customer communication

RCS
As messaging apps become the go-to communication tool for billions of people, conversational messaging is transforming how businesses connect with their customers. It enables brands to connect with

26 February 2025

12 December 2024

Hospitality marketing: how restaurants, bars, hotels can use SMS and WhatsApp

Hospitality

Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.

Hospitality, Mobile Marketing, Restaurants, Rich Messaging

12 December 2024

8 November 2024

The Delivery Delays Report: where shoppers are at risk of late deliveries

SMS

New data from Esendex reveals a growing gap in the availability of delivery workers across the UK, threatening to cause delays for shoppers this festive season.

8 November 2024

31 October 2024

SMS for events: Promote and manage your event with SMS

SMS

Text messaging can be a powerful tool for event management, from invitations to real-time updates. Discover how SMS, RCS and WhatsApp can keep your guests informed and engaged.

31 October 2024

18 October 2024

Improving customer service in healthcare

Customer Service

Discover how SMS and mobile messaging are transforming customer service in healthcare, creating more personalised, efficient, and accessible care experiences.

18 October 2024

11 October 2024

SMS for customer service: Best practices and message templates

Customer Service

Want a faster, more convenient way to support your customers? SMS customer service delivers real-time, personalised help right at their fingertips.

11 October 2024

7 October 2024

Steal our Black Friday WhatsApp marketing templates

Black Friday
Black Friday is an exciting time of year for shoppers with many looking to grab the best deals and others planning their Christmas shopping well in advance. To get a share of consumer spend, you can boost

7 October 2024

2 October 2024

Recruit smarter with SMS: Practical tips and text templates

Recruitment

We explore the benefits of using SMS for recruitment and share some engaging recruiting text message templates for you to get started with straight away.

2 October 2024

24 September 2024

Two-way SMS: What is it and how can your business use it? 

SMS

Discover how businesses are using two-way SMS to improve customer engagement, boost satisfaction and drive growth.

24 September 2024

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  • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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