20 May 2018
Many marketing agencies are still relying on tried and trusted communication channels for customer engagement. But how about taking things to the next level with a digital, mobile-first solution which, can improve engagement and reduce costs? This is where SMS from Esendex can help.
20 May 2018
15 May 2018
In 2017 it was reported that the number of texts sent by businesses to customers was 1.67 trillion. This number is expected to rise to a staggering 2.80 trillion by 2022 (source) – not bad for a platform that was conceived in the 80s!
15 May 2018
11 May 2018
Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.
11 May 2018
9 May 2018
A reduced number of house viewings and even fewer property sales represent sizable challenges for estate agencies. Here’s how using the latest business communication channel – RCS – can help increase awareness of available properties and give sales a boost.
9 May 2018
1 May 2018
SMS Landing Pages combine a visually appealing design with the impressive open rate of an SMS – and could seriously boost the conversion rate of your campaigns. As the Product Owner for SMS Landing Pages, Natalie Wilding is well placed to give your campaign a head start, with her top tips.
1 May 2018
23 April 2018
With Rich Messaging being in its infancy, now is the perfect time to start experimenting and learning which kind of content adds value to your customer experience, and which type of messaging and media evokes the best response from your client base.
23 April 2018
9 April 2018
We’ve added some great new functionality to our Mobile Journeys solution, which allows businesses to securely collect documents and photos from their customers. Find out how the easy to use platform can help your business modernise and streamline your document collection processes.
9 April 2018
9 April 2018
Giving the customer more control through proactive communications doesn’t have to be daunting, cost-prohibitive or labour intensive. We take a look at 8 ways to improve communications within service delivery in our latest eBook.
9 April 2018
29 March 2018
RCS could help brands to not only improve their customer communication strategy, but also help to reinforce brand reputation and trust. For the finance industry, this can often be a core problem area, with many spam and phishing scams operating in this space.
29 March 2018
