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Latest from the Esendex Blog

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Topics

Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex news
Events
Finance & DCAs
Healthcare
Hospitality
How-to guides
Lenders
Local Government
Marketing
Messaging API
Mobile Journeys
Partners
Product
Public Sector
RCS
Real Estate
Recruitment
Restaurants
Retail
SME
SMS
SMS Marketing
Social Housing
Sports
Technology
Travel
Uncategorized
User Experience
Utilities
WhatsApp
Customer Service

11 October 2024

SMS for customer service: Best practices and message templates

Want a faster, more convenient way to support your customers? SMS customer service delivers real-time, personalised help right at their fingertips.

11 October 2024

Black Friday

10 October 2024

24 Black Friday statistics for 2024

It’s one of the busiest shopping events of the year. We polled over 4,000 consumers globally to learn their digital shopping habits in preparation for Black Friday.

Black Friday

10 October 2024

Black Friday

8 October 2024

How to prepare for Black Friday: A summary

From Black Friday and Cyber Monday to Christmas, the peak shopping season is nearly upon us. Here are some tips on how to prepare for Black Friday.

Black Friday

8 October 2024

Black Friday

7 October 2024

Steal our Black Friday WhatsApp marketing templates

Black Friday is an exciting time of year for shoppers with many looking to grab the best deals and others planning their Christmas shopping well in advance. To get a share of consumer spend, you can boost

7 October 2024

Black Friday

4 October 2024

Why WhatsApp marketing is the key to winning this Black Friday

Unlock the power of WhatsApp marketing to skyrocket your Black Friday sales. Discover how to cut through the noise and deliver irresistible offers directly to your customers’ most personal inbox.

4 October 2024

Black Friday

4 October 2024

How to ensure Black Friday campaign success: Best practices and real life examples

The busiest shopping event of the year is nearly here! Here are some of our favourite marketing campaigns from the likes of Amazon and M&S to inspire you this Black Friday.

Black Friday

4 October 2024

Black Friday

3 October 2024

The importance of customer engagement in retail during peak season

Retail peak season is on the way. It’s important you’re engaging with customers, creating meaningful customer experiences they’ll remember.

Customer Engagement, Retail

3 October 2024

Recruitment

2 October 2024

Recruit smarter with SMS: Practical tips and text templates

We explore the benefits of using SMS for recruitment and share some engaging recruiting text message templates for you to get started with straight away.

2 October 2024

Email

30 September 2024

Stand out in the inbox: 5 ways to increase email open rate

The higher the open rate, the more chance of conversion. Here’s how to increase email open rate, from creating a subject line that converts to list segmentation.

30 September 2024

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