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Esendex

The team at Esendex comprises tech experts and experienced marketers who thrive on sharing their know-how, to support prospects and customers to identify the right mobile messaging solutions for their business.

Topics

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Black Friday
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SME

4 September 2017

3 ways to use ‘big data’ in recruitment

The best recruiting teams will use technology that finds the right candidates and know how to use their data to provide the best possible fits for a position.

Communication, Customer Data, Recruitment

4 September 2017

Finance & DCAs

23 August 2017

Streamlining the Income and Expenditure process

Can income and expenditure assessments catch-up with the rapidly changing debt landscape?

Affordability assessments, Income and expenditure, Mobile Friendly Forms

23 August 2017

Retail

10 August 2017

Loyal customers like to complain

Nobody wants a customer complaint, but complaints have huge value. Take the opportunity to make things better by opening communication channels and resolving issues instantly.

Communication, Customer Complaints, Self-service

10 August 2017

Finance & DCAs

13 February 2017

How does the GDPR affect debt collection agencies?

There are two key adjustments of which you need to be aware: transparency over customer data, and accountability.

Data Protection, Debt Collection

13 February 2017

How-to guides

9 January 2017

Protecting yourself from phishing attempts

New phishing tactics, advice on how to protect yourself, and measures you can take as a company should you be targeted.

9 January 2017

Marketing

8 September 2016

Why responsive design doesn't mean your mobile conversions will increase

Case studies have shown that simply having a mobile responsive website is not enough to increase conversions. So here are our top tips for improving form completion on a mobile!

conversion rate optimisation, CRO, Mobile Friendly, Responsive Design

8 September 2016

How-to guides

7 July 2016

What's the point of the Net Promoter Score metric?

If you’re unsure what a Net Promoter Score is, how to collect the data, and/or what the data’s telling you, this article is for you!

Infographic, Net Promoter Score, SMS Surveys

7 July 2016

Call Centres

28 April 2016

3 lessons utility companies can learn from Scottish Power

Earlier this week it was announced that a hefty fine of £18m would be dished out to Scottish Power, by Ofgem, after more than one million complaints were received against the energy supplier over a two
IVR, Ofgem, Text 2 Callback, Utilities, Voice Callbacks

28 April 2016

Esendex news

10 March 2016

3 Reasons Why Sending SMS via Email Works

Want to know how to best communicate? Well we give you 3 reasons why SMS has the edge on email and why you should consider integrating your email account to send SMS messages.

Email, Esendex, sms

10 March 2016

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0345 356 5758
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  • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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