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Esendex

The team at Esendex comprises tech experts and experienced marketers who thrive on sharing their know-how, to support prospects and customers to identify the right mobile messaging solutions for their business.

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Retail

28 April 2021

Boosting in-store footfall: How digital communications can help

With a footfall increase of 225% since nonessential stores reopened, it’s clear brick-and-mortar still holds a key position in the retail sector. See how your business can enhance the in-store customer experience.

Customer Experience, mobile first, Mobile Journeys, WhatsApp

28 April 2021

Marketing

21 April 2021

Using digital communications to support drive-to-web strategies

Why drive-to-web strategies are so important in the current climate and ways brands can use digital communications to drive customer engagement and revenue online.

mobile first, Mobile Journeys, SMS Marketing

21 April 2021

Call Centres

30 March 2021

Every presentation from Esendex Live! 2021

With topics as varied as behaviourial economics and chatbots, there was something for everyone at Esendex Live! We recorded each session so you can enjoy them now at your leisure.

30 March 2021

How-to guides

22 February 2021

5 ways charities can use SMS surveys to boost donations and help more people

Survey ideas and templates for charities and nonprofit organisations wanting to boost supporter engagement and introduce more efficient ways to manage volunteers.

Charity, Mobile Journeys, SMS Surveys

22 February 2021

Finance & DCAs

17 February 2021

Esendex partners with StepChange to support people struggling with debt

StepChange is a UK debt charity committed to helping customers get back in control of their finances. Our missions are closely aligned, and working together will mean that more vulnerable people have access to the support they need.

Debt Collection, Debt Recovery

17 February 2021

Social Housing

29 January 2021

Is there a better way to collect rent for social housing providers?

With more and more residents falling behind on their rent payments because of the pandemic, social housing providers have to be more empathetic in the ways they collect. Here’s a new way to approach the challenge.

mobile collections, rent collection, social housing

29 January 2021

SME

11 January 2021

Business trends for 2021: Over half set to focus on customer engagement

Latest research reveals, when compared to last year 52.69% of businesses are focusing more on customer engagement for 2021.

Business Communication, Business Messaging, Customer Engagement, Two-Way SMS

11 January 2021

Finance & DCAs

6 January 2021

How digital communications can support mortgage application surges

1/3 of home buyers will abandon their purchase if they miss the stamp duty holiday deadline. Learn how digital comms can help lenders manage applications more efficiently.

Digitise processes, Mobile Journeys, Mobile Letters

6 January 2021

Call Centres

17 December 2020

How technology can improve customer service while reducing call volumes

Read how Esendex’s bespoke solutions have helped clients reduce overall call volume and associated costs, while increasing the recipient response by 32.8%.

Customer Complaints, Customer Experience

17 December 2020

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