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Results for Debt Collection

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Automotive
Black Friday
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10 May 2023

The importance of empathy in the debt collection industry

Finance & DCAs

Empathy is important for great customer service and experience, but especially in the debt collection industry. Learn how to take a more empathetic approach.

Debt Collection, Debt Recovery, Ethical Debt Collection

10 May 2023

17 February 2021

Esendex partners with StepChange to support people struggling with debt

Finance & DCAs

StepChange is a UK debt charity committed to helping customers get back in control of their finances. Our missions are closely aligned, and working together will mean that more vulnerable people have access to the support they need.

Debt Collection, Debt Recovery

17 February 2021

14 July 2020

The impact of rising household debt in the UK

Finance & DCAs
According to an ONS study, household debt in the UK has risen 11% to an average £9,400 in the last 2 years alone. This is believed to be due to an increase in credit card debt and personal loans.  While
Debt Collection, small debt recovery

14 July 2020

21 April 2020

Esendex wins The Queen’s Award for Enterprise: Innovation 2020

Esendex news
We’re delighted to announce that Esendex has won the Queen’s Award for Enterprise: Innovation 2020. Established in 1965, the Queen’s Award for Enterprise is the most prestigious award a UK business
Debt Collection, mobile collections

21 April 2020

20 December 2019

Introducing your new mobile payment collections strategy [infographic]

Automotive

Mobile Collections offers an engaging and cost-effective solution which increases collections by allowing customers to pay on their terms.

Auto SaaS, Debt Collection, mobile collections, payment solutions

20 December 2019

14 October 2019

Increasing debt collection rates from 20% to 38%

Esendex news

Provide customers with a simple to use, mobile-focused platform for making and arranging payments which take their personal circumstances into account, while also increasing repayments and automating the collections process.

Debt Collection, mobile collections, payment solutions

14 October 2019

4 March 2019

Reducing the cost of recovering debt in the utility sector

Utilities

Collecting debt in the utility sector can often lead down dead-ends, resulting in millions of pounds being written off. Here’s how an automated debt collection strategy can help recoup more of this debt.

Debt Collection, Multichannel, Utilities

4 March 2019

24 January 2019

How to make it easier to collect debt in the utility sector

Utilities

A mobile-first mindset has opened the door for many businesses to engage with customers through their smartphone, and utilities in particular can benefit from this – especially for small balance final debt collection.

Debt Collection, Utilities

24 January 2019

1 February 2018

Are you making the most of SMS in the Financial sector?

Finance & DCAs

Many financial service providers have realised the potential of SMS for having more engaging customer interactions, but few have realised just how many ways it can help. So what are the different applications?

Business Communication, Debt Collection, Finance industry, SMS Alerts

1 February 2018

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