SME
31 May 2018
SMS is one of the most popular and engaging ways for businesses to interact with customers. Here’s how it stacks up against the competition and some great ways to get more from the humble text.
31 May 2018
Results for Engagement
Topics
Topics
SME
Call Centres
31 March 2016
A typical business hears from just 4% of its dissatisfied customers, meaning the opportunity to turn that frown upside down is so far removed from most businesses that it very rarely happens.
31 March 2016
How-to guides
3 March 2016
SMS has changed a lot since the first of it’s kind was sent back in 1992, so how can you benefit from its new features? One of which being SMS surveys.
3 March 2016