Local Government
10 November 2021
In the face of collection challenges, local authorities have to adapt in order to collect more council tax. Here’s how Mobile Collections can help.
10 November 2021
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Topics
Topics
Local Government
Local Government
14 October 2020
In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.
14 October 2020
Local Government
1 April 2020
We are living through extraordinary times, and while we’ve written about the most common applications of mobile messaging for government bodies, we also want to face into the bigger picture. Simply,
1 April 2020
Public Sector
3 October 2018
Debt collection can cause local authorities’ huge problems every year and stress to vulnerable people, which is why a new solution of moving debt collection digitally could reduce stress caused to both parties.
3 October 2018
Local Government
11 July 2018
Research carried out by Esendex shows that there could be hidden risks to using debt collection agencies and bailiffs – many councils simply do not know whether their recovery strategy is cost-effective. So what is the alternative?
11 July 2018
Local Government
14 April 2016
It is estimated that by 2020 local authorities could be facing a funding gap of up to £9.5 billion, how can digital technologies be used to reduce pressure on both finances and resource?
14 April 2016