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Local Government

10 November 2021

Is there a better way to collect council tax for local authorities?

In the face of collection challenges, local authorities have to adapt in order to collect more council tax. Here’s how Mobile Collections can help.

Council tax, Local Authority, Local Council, Local Government, mobile collections

10 November 2021

Local Government

14 October 2020

The key to unlocking call centre resource in local government has arrived

In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

chat, Local Authority, Local Council, Local Government, Rich Messaging

14 October 2020

Local Government

15 April 2020

Why SMS should form part of local governments’ emergency communication strategy

With the range of services provided by councils being as varied as it is, the range of threats that can effect those services can also be just as large. Whether it be adverse weather conditions causing
Emergency SMS, Local Council, Local Government

15 April 2020

Local Government

1 April 2020

How local authorities can help manage the COVID-19 crisis through effective communication

We are living through extraordinary times, and while we’ve written about the most common applications of mobile messaging for government bodies, we also want to face into the bigger picture. Simply,
Local Authority, Local Council, Local Government

1 April 2020

Local Government

11 May 2018

How housing associations can reduce missed maintenance visits by 30%

Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.

Housing, Local Council, Local Government, SMS Reminders

11 May 2018

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