Local Government
10 November 2021
In the face of collection challenges, local authorities have to adapt in order to collect more council tax. Here’s how Mobile Collections can help.
10 November 2021
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Local Government
Local Government
14 October 2020
In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.
14 October 2020
Local Government
15 April 2020
With the range of services provided by councils being as varied as it is, the range of threats that can effect those services can also be just as large. Whether it be adverse weather conditions causing
15 April 2020
Local Government
1 April 2020
We are living through extraordinary times, and while we’ve written about the most common applications of mobile messaging for government bodies, we also want to face into the bigger picture. Simply,
1 April 2020
Public Sector
3 October 2018
Debt collection can cause local authorities’ huge problems every year and stress to vulnerable people, which is why a new solution of moving debt collection digitally could reduce stress caused to both parties.
3 October 2018
Local Government
25 June 2018
Many forward-thinking local governments have realised the potential of SMS for having more engaging interactions with their residents – but few have realised just how many ways it can help.
25 June 2018
Local Government
11 May 2018
Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.
11 May 2018
Local Government
14 April 2016
It is estimated that by 2020 local authorities could be facing a funding gap of up to £9.5 billion, how can digital technologies be used to reduce pressure on both finances and resource?
14 April 2016