Finance & DCAs
30 November 2020
When compared with pre-pandemic levels, 35.8% of finance and utility companies confirmed they were sending more business messages.
30 November 2020
Results for Finance & DCAs
Topics
Topics
Finance & DCAs
Customer Service
9 November 2020
How can so-called ‘nudge’ theory help you get better results from your messaging campaigns? Our video, filmed in collaboration with the experts at Voicescape, guides you through the process.
9 November 2020
Finance & DCAs
14 July 2020
According to an ONS study, household debt in the UK has risen 11% to an average £9,400 in the last 2 years alone. This is believed to be due to an increase in credit card debt and personal loans.
While
14 July 2020
Finance & DCAs
25 June 2020
On 22nd June 2020, it was announced that Ofgem had confirmed energy companies were once again, allowed to contact customers regarding unpaid bills. While this must be carried out with the utmost care
25 June 2020
Finance & DCAs
24 April 2020
As a country, we are living through unprecedented times, with uncertainty being felt in almost all areas of our lives from food shortages, to health concerns and job security. However, another area that
24 April 2020
Esendex news
21 April 2020
We’re delighted to announce that Esendex has won the Queen’s Award for Enterprise: Innovation 2020. Established in 1965, the Queen’s Award for Enterprise is the most prestigious award a UK business
21 April 2020
Finance & DCAs
5 April 2020
COVID-19 has many different views from thought leaders on its impact, but there is one common theme – businesses are failing to implement an effective communication and continuity strategy to ensure
5 April 2020
Finance & DCAs
20 February 2020
Collections and Recoveries have always been seen as a necessary evil, yet without this function, economies gradually stall and the knock-on effect to the customers can be seen in spaces like lending or
20 February 2020
Automotive
20 December 2019
Mobile Collections offers an engaging and cost-effective solution which increases collections by allowing customers to pay on their terms.
20 December 2019