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WhatsApp

16 February 2023

WhatsApp vs WhatsApp Business vs WhatsApp Business Platform

WhatsApp

Discover the key differences between WhatsApp, WhatsApp Business and WhatsApp Business Platform. Learn which option suits your business, from small-scale customer interactions to large-scale messaging solutions.

Conversational Messaging, WhatsApp

16 February 2023

29 January 2023

Share the love and ace customer relationships this Valentine’s Day

Marketing

Whilst maximising sales is always a top priority on Valentines Day, so should focusing on building great customer relationships. Here are our top tips to help.

Conversational Messaging, Customer Engagement, Customer Service, Mobile Marketing, Rich Messaging, Valentine's Day, WhatsApp

29 January 2023

27 January 2023

How to use WhatsApp Business Platform: Tips & tricks

WhatsApp

As the world’s most popular messaging app, WhatsApp as a channel presents a huge chance for businesses to connect with customers. Here are our best practices for using it.

Mobile Marketing, WhatsApp Business

27 January 2023

25 January 2023

WhatsApp Business Platform etiquette: 7 do’s and don’ts for marketers

Marketing

How can you use WhatsApp Business Platform to boost sales and improve marketing efforts? Here are some do’s and don’ts marketers should follow.

25 January 2023

11 January 2023

7 tips to building stronger customer relationships with WhatsApp Business Platform

WhatsApp

Great conversations are key to long lasting customer relationships. WhatsApp can help you have richer customer interactions. Here are some tips to follow.

Customer Engagement

11 January 2023

3 January 2023

6 WhatsApp Business Platform features that will boost customer experience

WhatsApp

The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.

Customer Experience, Rich Messaging, WhatsApp

3 January 2023

21 December 2022

WhatsApp Business for crisis management: a business continuity plan

Retail

A robust business continuity plan ensures your retail organisation stays afloat despite disruption. Here’s how WhatsApp Business Platform can help.

Rich Messaging, WhatsApp

21 December 2022

29 June 2022

What is WhatsApp Business Platform and how can it boost your customer loyalty and retention?

Technology

From offering a personalised customer experience to asynchronous conversations, WhatsApp Business Platform can help drive customer loyalty.

Conversational Messaging, WhatsApp

29 June 2022

23 June 2022

What are the benefits of using WhatsApp Business Platform in healthcare?

Healthcare

From reduced appointment no-shows to better patient trust and the overall experience, here are the top 7 benefits of using WhatsApp Business Platform in healthcare.

23 June 2022

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