Utilities
4 March 2019
Collecting debt in the utility sector can often lead down dead-ends, resulting in millions of pounds being written off. Here’s how an automated debt collection strategy can help recoup more of this debt.
4 March 2019
Topics
Utilities
Utilities
24 January 2019
A mobile-first mindset has opened the door for many businesses to engage with customers through their smartphone, and utilities in particular can benefit from this – especially for small balance final debt collection.
24 January 2019
Esendex news
15 January 2019
Our integration with Zapier enables a businesses of all sizes and industries to improve efficiencies when dealing with multiple applications for their business messaging. Here we take you through some of the most common applications that can be applied using Zapier to trigger text messages from the applications which you business uses most.
15 January 2019
Technology
5 November 2018
The European launch of RCS is imminent, so we’re presently undergoing an RCS onboarding process for our customers across Europe. Follow our simple 5 step process to start sending rich messages to your customers today.
5 November 2018
Partners
18 September 2018
While SMS has been an exceptionally effective workhorse, if the opportunity is there to offer something that makes customers’ lives even easier, as well as increasing the effectiveness of their messages, it would be in IT Solution Providers’ interests to offer this. Enter Landing Pages and RCS!
18 September 2018
Customer Service
26 July 2018
For the first time since 2015, customer satisfaction has dropped year-on-year according to the latest UKCSI report. As customer satisfaction is directly linked to better financial performance, how can businesses improve customer satisfaction and ultimately, customer loyalty?
26 July 2018
Local Government
11 May 2018
Missed maintenance appointments are an expensive nuisance for housing associations. Engineers’ time and housing authorities’ money can be better spent elsewhere. Here’s how SMS can provide a low-cost solution, and reduce the number of no-shows.
11 May 2018
How-to guides
28 March 2018
Are you a data controller or a data processor – and what do you need to do in either capacity to ensure you’re GDPR compliant?
28 March 2018
Marketing
19 March 2018
With attention spans decreasing, we wanted to see how SMS performs in 2018, and whether there was any difference between age groups and countries. Our survey gathered 992 responses and revealed…
19 March 2018
