Results for Public Sector

Topics

11 July 2018

Digital debt recovery could be the alternative to bailiffs

Research carried out by Esendex shows that there could be hidden risks to using debt collection agencies and bailiffs – many councils simply do not know whether their recovery strategy is cost-effective. So what is the alternative?

Debt Collection, Debt Recovery, Local Authority, Public Sector

11 July 2018

How-to guides

11 August 2016

Should customer satisfaction have an impact on your pay packet?

In a culture where the customer is most definitely king, would more organisations benefit from incentivising their staff based on customer satisfaction?

Company Performance, Customer Satisfaction, Public Sector, SMS Surveys

11 August 2016