23 April 2018
With Rich Messaging being in its infancy, now is the perfect time to start experimenting and learning which kind of content adds value to your customer experience, and which type of messaging and media evokes the best response from your client base.
23 April 2018
29 March 2018
RCS could help brands to not only improve their customer communication strategy, but also help to reinforce brand reputation and trust. For the finance industry, this can often be a core problem area, with many spam and phishing scams operating in this space.
29 March 2018
26 March 2018
This is an introduction to the features of RCS. For the purpose of this video we’re using a fictitious brand; Crescent Media. The journey starts with a confirmation message for an appointment to install broadband.
26 March 2018
15 February 2018
In an increasingly competitive market, utility companies need to focus on customer experience. Making a few simple adjustments to a customer communication strategy, can help to build customer loyalty and brand trust, while also receiving payments on-time.
15 February 2018
