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Results for Rich Messaging

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Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex news
Events
Finance & DCAs
Healthcare
Hospitality
How-to guides
Lenders
Local Government
Marketing
Messaging API
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Product
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RCS
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User Experience
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Hospitality

12 December 2024

Hospitality marketing: how restaurants, bars, hotels can use SMS and WhatsApp

Discover the benefits of introducing SMS and WhatsApp to run hospitality marketing campaigns and improve customer service and satisfaction.

Hospitality, Mobile Marketing, Restaurants, Rich Messaging

12 December 2024

Finance & DCAs

24 January 2024

Is it time for financial services to adopt a multichannel approach to customer communication?

In the face of the challenges presented by the coronavirus crisis, financial service providers have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

chat, Contact Centre, Financial Services, Rich Messaging

24 January 2024

Marketing

17 August 2023

SMS Landing Pages vs RCS Messaging: understanding the differences

SMS Landing Pages and RCS messaging are both smart, cost-effective and intuitive channels for businesses to connect with customers in far smarter ways than they’ve ever been able to before. But how
Infographic, RCS, Rich Messaging, SMS Landing Pages

17 August 2023

Marketing

29 January 2023

Share the love and ace customer relationships this Valentine’s Day

Whilst maximising sales is always a top priority on Valentines Day, so should focusing on building great customer relationships. Here are our top tips to help.

Conversational Messaging, Customer Engagement, Customer Service, Mobile Marketing, Rich Messaging, Valentine's Day, WhatsApp

29 January 2023

WhatsApp

3 January 2023

6 WhatsApp Business Platform features that will boost customer experience

The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.

Customer Experience, Rich Messaging, WhatsApp

3 January 2023

Retail

21 December 2022

WhatsApp Business for crisis management: a business continuity plan

A robust business continuity plan ensures your retail organisation stays afloat despite disruption. Here’s how WhatsApp Business Platform can help.

Rich Messaging, WhatsApp

21 December 2022

Local Government

14 October 2020

The key to unlocking call centre resource in local government has arrived

In the face of the challenges presented by the coronavirus crisis, local governments have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

chat, Local Authority, Local Council, Local Government, Rich Messaging

14 October 2020

Utilities

7 October 2020

One simple step to saving call centre teams’ time in the utility sector

In the face of the challenges presented by the coronavirus crisis, utility providers have to find new ways to make sure their contact centres are as efficient as possible. Here’s how an omnichannel chat strategy can help.

chat, contact centres, Rich Messaging, Utilities

7 October 2020

Retail

25 September 2020

Does Mobile-Marketing work in the retail sector?

In the face of the challenges presented by the coronavirus crisis, retailers have to find new ways to keep customers engaged. Here’s how mobile focused marketing can help do exactly that.

Mobile Marketing, Retail, Rich Messaging

25 September 2020

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