17 March 2016
It is estimated that a staggering 1.5 billion silent and 200 million abandoned calls are received from call centers every year. Are you harassing your customers with nuisance calls?
17 March 2016
17 March 2016
It is estimated that a staggering 1.5 billion silent and 200 million abandoned calls are received from call centers every year. Are you harassing your customers with nuisance calls?
17 March 2016
29 December 2015
Did you know that 90% of consumers have made an impulse purchase while out shopping? With this in mind, what communication tools are you using to increase purchase rate?
29 December 2015
17 November 2015
Did you know that 45% of online consumers opted to use click and collect in the UK last year? Here we explain how you can use a combination of voice and SMS to complement your services.
17 November 2015