9 April 2018
We’ve added some great new functionality to our Mobile Journeys solution, which allows businesses to securely collect documents and photos from their customers. Find out how the easy to use platform can help your business modernise and streamline your document collection processes.
9 April 2018
29 March 2018
RCS could help brands to not only improve their customer communication strategy, but also help to reinforce brand reputation and trust. For the finance industry, this can often be a core problem area, with many spam and phishing scams operating in this space.
29 March 2018
1 March 2018
In a market where providers are trying to to find ways to win new customers and keep the ones they already have, collecting customer feedback is essential. Find out how SMS Surveys does this in a cost-effective and convenient way.
1 March 2018
1 February 2018
Many financial service providers have realised the potential of SMS for having more engaging customer interactions, but few have realised just how many ways it can help. So what are the different applications?
1 February 2018
1 January 2018
Collecting payments has been a longstanding headache in the financial sector. The time to switch to a digital, mobile-focused strategy is now. Find out how SMS fits into this, and also the opportunities that SMS brings to the financial sector.
1 January 2018
16 October 2017
Customer satisfaction within the banking, insurance and collection industries is low and not improving. What are the issues and how can they be addressed?
16 October 2017
23 August 2017
Can income and expenditure assessments catch-up with the rapidly changing debt landscape?
23 August 2017
25 April 2017
npower, partnered with Esendex, has been nominated in two categories at the 2017 Credit Awards: Best Credit & Collections Technology and Innovation in Customer Contact.
25 April 2017
23 March 2017
The main theme of the day was vulnerability: what can be achieved with a proactive and empathetic approach to debt.
23 March 2017
