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Results for Customer Data

Topics
Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex
Events
Finance & DCAs
Guides
Healthcare
Hospitality
Lenders
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Uncategorized
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Topics

Automotive
Black Friday
Business messaging
Call Centres
Customer Service
Education
Email
Esendex
Events
Finance & DCAs
Guides
Healthcare
Hospitality
Lenders
Local Government
Marketing
Messaging API
Mobile Journeys
Partners
Product
Public Sector
RCS
Real Estate
Recruitment
Restaurants
Retail
SME
SMS
SMS Marketing
Social Housing
Sports
Technology
Travel
Uncategorized
User Experience
Utilities
WhatsApp

28 March 2018

GDPR & data processing – what are your responsibilities?

Guides

Are you a data controller or a data processor – and what do you need to do in either capacity to ensure you’re GDPR compliant?

Customer Data, Data Protection, GDPR, Privacy Policy

28 March 2018

2 March 2018

How to use Excel to import your contacts into Echo [infographic]

Guides

If your list of telephone numbers is full of inconsistent spacing and symbols, here’s a step by step guide to formatting your data using Excel.

Customer Data, Echo, Infographic

2 March 2018

1 March 2018

Improving the customer experience in financial services

Finance & DCAs

In a market where providers are trying to to find ways to win new customers and keep the ones they already have, collecting customer feedback is essential. Find out how SMS Surveys does this in a cost-effective and convenient way.

Customer Data, Customer Experience, Customer Feedback, Finance industry, SMS Surveys

1 March 2018

8 February 2018

GDPR and text messaging – what you need to know

Guides

We’re increasingly being asked, “Will I still be able to send SMS to customers after the GDPR legislation comes into effect?” This article sets out to answer that question.

Customer Data, Data Protection, GDPR

8 February 2018

4 September 2017

3 ways to use ‘big data’ in recruitment

SME

The best recruiting teams will use technology that finds the right candidates and know how to use their data to provide the best possible fits for a position.

Communication, Customer Data, Recruitment

4 September 2017

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  • From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.

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