Customer Service
10 March 2023
Consumer expectations are higher than ever before. In our Digital Shopping Habits survey, we spoke to 1,000 UK consumers to learn the latest customer service trends.
10 March 2023
Latest from the Esendex Blog
Topics
Topics
Customer Service
Messaging API
9 March 2023
If you are involved in any way with your company’s or organisation's software systems, then at some stage, you will come across the term API.
Companies or organisations typically use an API (application
9 March 2023
Messaging API
8 March 2023
An API (application programming interface) delivers automated SMS, WhatsApp or RCS messages that can improve your customer engagement, service delivery and drive operational cost savings. Want to learn
8 March 2023
SMS Marketing
1 March 2023
When SMS marketing is carried out correctly, it’s by far one of the most effective forms of communication. Here are our top tips to help you write successful SMS copy.
1 March 2023
WhatsApp
28 February 2023
Do you send your customers notifications on WhatsApp Business Platform and need some inspiration? Here are 10 great examples of messages you should send!
28 February 2023
SMS Marketing
22 February 2023
Text message marketing can be the ideal solution for small businesses who want to stay competitive. Here’s how you can take advantage of its potential.
22 February 2023
WhatsApp
16 February 2023
Discover the key differences between WhatsApp, WhatsApp Business and WhatsApp Business Platform. Learn which option suits your business, from small-scale customer interactions to large-scale messaging solutions.
16 February 2023
SMS Marketing
8 February 2023
Boasting impressive engagement rates, it’s no wonder SMS is being used to boost marketing efforts. Here are 9 real-life SMS marketing campaigns to inspire you.
8 February 2023
SMS Marketing
2 February 2023
SMS marketing is a great way to deliver instant and effective communication to your customers – and its great for your business too
2 February 2023
