Results for RCS

For many businesses the majority of customer service calls and emails are monopolised by common, straightforward requests. However, this is set to change with the introduction of RCS and chatbot integration.

One of the main features of RCS is verified sender. A brand cannot send an RCS message to its customers without first going through a rigorous verification process. Spammers won’t be able to verify an unofficial brand name and so hopefully, will no longer be able to spam customers in this format.

RCS is set to revolutionise the telecommunications industry on a global scale. But what does this mean for you, as a business? We take a look through some of the core benefits you can expect to experience.