9 April 2018
Giving the customer more control through proactive communications doesn’t have to be daunting, cost-prohibitive or labour intensive. We take a look at 8 ways to improve communications within service delivery in our latest eBook.
9 April 2018
18 March 2018
We’ve made some big improvements to the way Esendex account administrators can manage multiple accounts. Find out how our new and enhanced tools will help to provide better levels of administrative control, and a better user experience.
18 March 2018
9 March 2018
Take a look at our video from Mobile World Congress 2018 in Barcelona. We were demoing an Ocado customer journey using the RCS capabilities as part of our place on Google’s RCS Early Access Program.
9 March 2018
8 February 2018
We’re improving existing processes rather than a full re-design. These are the additional steps we’re taking to ensure that we meet the requirements of the GDPR legislation.
8 February 2018
28 July 2017
Customer data is a valuable asset to any business. From measuring customer satisfaction to cleansing your current data, surveys can help you gain more insight about your customers.
28 July 2017
19 June 2017
Esendex has been acquired by HgCapital, a major European technology investor. Hg has a portfolio of technology companies across Europe.
19 June 2017
25 May 2017
Our recent visit from a group of students of the Nottingham Girls’ High School couldn’t have come at a more appropriate time to turn the preconception of “boys’ jobs” and “girls’ jobs” on its head.
25 May 2017
24 May 2017
Our latest partnership with XRM consultancy is part of the commitment to make our quality service available to as many people as possible.
24 May 2017
15 May 2017
You may have heard the term ‘grey routes’ in the industry but what are they and what do they mean to your business?
15 May 2017
