19 March 2018
With attention spans decreasing, we wanted to see how SMS performs in 2018, and whether there was any difference between age groups and countries. Our survey gathered 992 responses and revealed…
19 March 2018
19 March 2018
With attention spans decreasing, we wanted to see how SMS performs in 2018, and whether there was any difference between age groups and countries. Our survey gathered 992 responses and revealed…
19 March 2018
13 February 2018
Making the distinction between customers, ex-customers and prospects, we’re hoping to help you find an approach to communication that will meet the requirements of the GDPR legislation.
13 February 2018
8 February 2018
We’re increasingly being asked, “Will I still be able to send SMS to customers after the GDPR legislation comes into effect?” This article sets out to answer that question.
8 February 2018
18 October 2017
The biggest shopping weekend of the year is nearly here. There’s more than one way to win this Black Friday – are you ready or is your strategy still loading?
18 October 2017
3 February 2017
The landscape of customer service has radically changed in the past decade. 59% of 25-34 year olds share poor customer service experiences online and 60% of consumers have higher expectations for customer service now than they did just one year ago
3 February 2017
26 September 2016
Responsive design isn’t enough. This infographic illustrates what you need to do in order to increase your form completion on a mobile device.
26 September 2016
8 September 2016
Case studies have shown that simply having a mobile responsive website is not enough to increase conversions. So here are our top tips for improving form completion on a mobile!
8 September 2016
3 August 2016
When you roll over in bed to hear your mobile phone buzzing at 4am, the last person you expect to be contacting you is a politician canvassing for your support.
3 August 2016